Privacy Notice

Last updated 20 October 2026

Who we are

Oli is a product of Oaklin: Oaklin Limited (08651117) and Oaklin Consulting LLP (OC244976), registered in England and Wales and together the data controller. Contact us at data.intelligence@oaklin.com. If your organisation has its own Oli deployment under a contract with Oaklin, it is the controller for what you do in Oli and its own privacy notice applies.

What we collect

• When you request a trial: your name, work email, organisation and job title; any optional answers; colleagues you choose to include; your marketing choice; and the campaign link, time and IP address of the request.
• When you use Oli: your account and sign-in details, the content you create (problem statements, ideas, prototypes, submissions, comments and the text of documents you upload), usage such as sign-ins and AI actions, and any support messages.
• When you visit this site or contact us: standard server logs, what you send us, and what you enter in Microsoft Bookings. We use no advertising or analytics cookies. See our cookie policy.

Why we use it

To set up, run and support trials and accounts; to contact you about them; to tell you about Oli and related Oaklin services, which you can decline at any time; to keep the service secure and within fair-use limits; to improve it; and to meet our legal obligations. Our lawful basis is our legitimate interests in running and following up our product, a contract where one applies, and legal obligation where the law requires.

AI

Oli uses language models from Anthropic and OpenAI to generate content. What you enter is sent to them to produce the response. Sensitive data such as card numbers is filtered first, and uploaded documents are read in your browser with only the text you confirm being used. Your content is not used to train their models, and Oli makes no decisions about you with legal or similar effects without a person involved.

If a colleague gave us your details

We use them only to set up your access, our first email tells you who supplied them, and you can ask us to remove them at any time.

Who we share it with

Providers who process data on our instructions under written contracts: Microsoft (email, bookings and sign-in), Vercel (this website and the trial form, processed in London), Google Cloud Firebase (Oli's database and storage, hosted in London) and Anthropic and OpenAI (AI). We may also share data with our professional advisers and with authorities where the law requires. Data is hosted in the UK and EU. Where a US-based provider accesses it we rely on the UK's adequacy regulations, including the UK Extension to the EU-US Data Privacy Framework, or the Information Commissioner's approved transfer agreement.

How long we keep it

We keep personal data only for as long as we need it for the purposes above and to meet our legal obligations, then delete or anonymise it. Trial workspaces are removed after the trial ends unless it is extended or converted, and we keep a record of marketing opt-outs so that we honour them.

Your rights

You can ask for a copy of your data, have it corrected or erased, restrict or object to how we use it, and object to marketing at any time, which we will always honour. Email data.intelligence@oaklin.com; we respond within a month. If you are unhappy with our answer, tell us and we will review it, and you can complain to the Information Commissioner's Office at ico.org.uk.

Security and changes

We protect data with encryption in transit, role-based access, an isolated environment for each organisation and regular security reviews. Oli is for organisations and is not intended for anyone under 18. We will update this notice when our practices change and show the date at the top.